Terms of Service
Last updated: May 2025
Overview
Welcome to Ojasa! The terms “we”, “us” and “our” refer to Ojasa. Ojasa operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
The below terms and conditions (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
Section 1: Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials. You may not transfer, sell, assign, or license your account to any other person.
Section 2: Our Products
We have made every effort to provide an accurate representation of our products. Colors or product appearance may differ from how they appear on your screen. We do not warrant that products will meet your expectations. All product descriptions are subject to change at any time at our sole discretion.
Section 3: Orders
When you place an order, you are making an offer to purchase. Ojasa reserves the right to accept or decline your order for any reason. Your order is not accepted until Ojasa confirms acceptance and receives payment. Please review your order carefully before submitting.
Section 4: Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Section 5: Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.
Section 6: Intellectual Property
Our Services, including all trademarks, brands, text, images, graphics, and audio, are owned by Ojasa, its affiliates or licensors and are protected by applicable intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorized use may be a violation of applicable intellectual property laws.
Section 7: Optional Tools
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools “as is” without any warranties. Any use of optional tools is entirely at your own risk.
Section 8: Third-Party Links
The Services may contain links to websites operated by third parties. We are not responsible for the content or accuracy of any third-party websites. Complaints regarding third-party products should be directed to the third party.
Section 9: Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy.
Section 10: Feedback
If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such Feedback for any purpose. You represent that you own all rights to your Feedback and that it complies with these Terms.
Section 11: Errors, Inaccuracies and Omissions
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 12: Prohibited Uses
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to violate any regulations or laws, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, or to transmit spam or unsolicited advertising.
Section 13: Termination
We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination.
Section 14: Disclaimer of Warranties
The Services and all products are provided ‘as is’ and ‘as available’ without any representation, warranties or conditions of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
Section 15: Limitation of Liability
To the fullest extent provided by law, in no case shall Ojasa, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services.
Section 16: Indemnification
You agree to indemnify, defend and hold harmless Ojasa and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
Section 17: Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, it shall be severed from these Terms without affecting the validity of any other remaining provisions.
Section 18: Waiver; Entire Agreement
These Terms of Service constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements between you and us.
Section 19: Assignment
You may not transfer or assign this Agreement or any of your rights without our prior written consent. We may transfer, assign, or delegate these Terms without consent.
Section 20: Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Ojasa is headquartered.
Section 21: Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.
Section 22: Contact Information
Questions about the Terms should be sent to support@ojasa.in.
Trade name: Ojasa
Phone: +91 8167561998 (Mon–Fri, 10 AM–6 PM IST)
Email: support@ojasa.in
Address: Ojasa, Pandav Sena, Sachi Mata Apartments, 4th floor, 741313 Mayapur WB, India
UDYAM Registration Number: UDYAM-WB-15-0085446
Shops and Establishments Registration No: ND01712N2025001004